Privacy Policy
Alpha Pet Supplies (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your business and personal information. This Privacy Policy outlines how we collect, use, and manage information in accordance with the Australian Privacy Principles (APPs).
1. Information We Collect
As a wholesale provider based in South Australia, the information we collect is primarily used for business-to-business transactions and account management. This may include:
- Business Information: Business name, ABN, trading address, and contact details.
- Account Holders: Name, phone number, and email address of authorized representatives.
- Payment Details: Information required for invoicing and payment processing.
2. How We Use Your Information
We use the collected information to:
- Process and approve wholesale account applications.
- Facilitate ordering and delivery of pet products.
- Communicate regarding order status, stock availability, and account updates.
- Comply with legal and financial obligations under Australian law.
3. Wholesale Portal Security
Ordering is restricted to approved wholesale customers. Login details are provided via secure communication once an account is verified. We do not share your login credentials or wholesale pricing with third parties.
4. Your Rights
Under the Privacy Act 1988, you have the right to access the personal information we hold about you and request corrections if necessary. If you wish to update your wholesale account details, please contact us at info@alphapetsupplies.com.au
5. Contact Us
For any questions regarding this policy or our privacy practices, please reach out to us: